Support


Hardware (recommended)

Cloud Pos

iPad

Redglass Cloud Pos does not require a local server or master terminal because it is cloud based (uses a cloud server). Therefore you only need to purchase ipads to operate the Pos.
Supported ipads are ipad2 or newer, ipad mini and ipad pro.

Bump monitor

You may purchase additional ipads to act as bump monitors to display kitchen dockets. One ipad may display dockets for a single area (coffee) or combined areas (coffee and cakes and cold).
Supported ipads are ipad2 or newer, and ipad pro.

Receipt / Kitchen printer

Printing functions include receipts and kitchen dockets.
ONLY supported printers are Epson TM88V ethernet thermal and Epson U220 ethernet dot matrix.


Windows Pos

Pos terminal

You require at least one windows pos terminal that may be touch screen or keyboard and mouse. It is suggested that more than 3 terminals install a small server.
Pos terminal: windows 10, 8Gb Ram, SSD.
Server: windows 10, 16Gb Ram, SSD.
Larger clients should use windows server 2016 instead of windows 10.

iPad

You may purchase ipads to operate the mobile Pos.
Supported ipads are ipad2 or newer, ipad mini and ipad pro.

Bump monitor

You may purchase additional ipads to act as bump monitors to display kitchen dockets. One ipad may display dockets for a single area (coffee) or combined areas (coffee and cakes and cold).
Supported ipads are ipad2 or newer, and ipad pro.

Receipt / Kitchen printer

Printing functions include receipts and kitchen dockets.
ONLY supported printers are Epson TM88V ethernet thermal and Epson U220 ethernet dot matrix.


Experience. Redglass